Document ID: 261150
http://support.veritas.com/docs/261150
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http://support.veritas.com/docs/261150
E-Mail this document to a colleague
Microsoft Exchange mailbox backup performed with Backup Exec 9.x fails with the error "Unable to attach to one of the drives" even though the mailboxes are successfully backed up.
Exact Error Message
Unable to attach to \\SERVER\Microsoft Exchange Mailboxes.
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.
Unable to attach to \\SERVER\Microsoft Exchange Mailboxes.
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.
Details:
The error will occur in the mailbox backup after completely
backing up the mailboxes (Figure 1).
Figure 1
This error occurs when ARCHIVE - Delete files after successful copy backup is selected in the job definition (Figure 2).
Figure 2
If the files and mailboxes are selected in the same backup job (Figure 3) with the Archive option, the job will fail.
Figure 3
Files and mailboxes can be backed up in the same job when FULL - Back Up Files - Reset Archive Bit is selected (Figure 4).
Figure 4
Figure 1
This error occurs when ARCHIVE - Delete files after successful copy backup is selected in the job definition (Figure 2).
Figure 2
If the files and mailboxes are selected in the same backup job (Figure 3) with the Archive option, the job will fail.
Figure 3
Files and mailboxes can be backed up in the same job when FULL - Back Up Files - Reset Archive Bit is selected (Figure 4).
Figure 4
Supplemental Material:
| System: Ref.# | Description |
| Europa: 2074508 | Backup of Mailbox Data with Backup Method Full Results in Differential Backup |
Products Applied:
Backup Exec for Windows Servers 9.0, 9.0 4367, 9.0 4367 SP1, 9.0 4454, 9.0 4454 SP1, 9.1, 9.1 4691, 9.1 4691 SP1
Backup Exec for Windows Servers 9.0, 9.0 4367, 9.0 4367 SP1, 9.0 4454, 9.0 4454 SP1, 9.1, 9.1 4691, 9.1 4691 SP1
Last Updated: October 30 2009 06:15 PM GMT
Expires on: 365 days from publish date
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Expires on: 365 days from publish date
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Subjects:
Backup Exec for Windows Servers
Agent For Exchange: Backup-Restore
Application: Backup, Exchange Module
Backup Exec for Windows Servers
Agent For Exchange: Backup-Restore
Application: Backup, Exchange Module
Languages:
English (US)
English (US)
Operating Systems:
Windows 2000
Windows 2000
Advanced Server, Advanced Server SP1, Advanced Server SP2, Advanced Server SP3, Datacenter Server, Datacenter Server SP1, Datacenter Server SP2, Datacenter Server SP3, Professional, Professional SP1, Professional SP2, Professional SP3, Professional SP4, Server, Server SP1, Server SP2, Server SP3, Server SP4
Windows NT
4.0 Server SP6a, 4.0 Workstation SP6a
Windows XP
Pro 5.1, Pro 5.1 SP1
Windows Server 2003
DataCenter, Enterprise Server, Standard Server
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