OFO: Snapshot error (0xa000851c): VSP SnapShot CacheFileBroker was unable to allocate cache files. Check disk space.
Details:
This error can occur when
Use Default is selected in
the Advanced Open File Option (AOFO) Wizard on a machine with a
C: drive
with not enough free space.
Figure
1
Backup
Exec (tm) 9.x and 10.x creates a new cache file for each volume on a server
selected in a backup job. For example, if there is a
C:,
D:, and
E: drive on the server and all three are selected in a backup job, Backup
Exec will create three AOFO cache files at the same time. If there is not
sufficient space on the system to accommodate all three cache files, the
initialization process will fail with the message shown above.
In this
case, additional hard disk space can be added to the server to accommodate the
cache files or separate the backup so that a backup job is created for each
volume on the server. Create a job for
C:, a job for
D:,
etc.
In addition, the following change is necessary to allow Backup Exec
to create its cache file on a specific volume and therefore allow backups to
complete successfully:
1. Run the Advanced Open File Option (AOFO) Wizard
from
Tools | Wizards | Advanced Open File Option2. Connect to the
machine reporting the AOFO error
3. Clear the check box for
Use
Default4. Type in a volume with the most free space, example:
D:\
5. Click
Next and then click
Finish6. A successful
backup will be reported (Figure 2)
Figure
2
This
issue could also occur if the location of the
Static Volume location is
on a mapped drive (Figure 3).
Figure
3
Make
sure that the static volume location is a locally attached physical drive.
Products Applied:
Backup Exec 10.0, 10.0 5484, 10.0 5520, 10d (10.1), 10d (10.1) 5629, 9.0, 9.0 4367, 9.0 4367 SP1, 9.0 4454, 9.0 4454 SP1, 9.1 (Fixed), 9.1 4691, 9.1 4691 SP1
Subjects:
Backup Exec
Application: Backup, Open File Option
Open File Option: Troubleshoot
Priority: 01
Languages:
English (US)
Operating Systems:
Windows 2000Advanced Server, Advanced Server SP1, Advanced Server SP2, Advanced Server SP3, Advanced Server Windows Powered, Advanced Server Windows Powered SP1, Advanced Server Windows Powered SP2, Datacenter Server, Datacenter Server SP1, Datacenter Server SP2, Datacenter Server SP3, Professional, Professional SP1, Professional SP2, Professional SP3, Server, Server SP1, Server SP2, Server SP3, Server Windows Powered, Server Windows Powered SP1, Server Windows Powered SP2
Windows NT
4.0 Server
Windows XP
Pro 5.1, Pro 5.1 64-bit, Pro 5.1 SP1
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