The System State, admin shares, and user shares of a remote Windows 2000, 2003, and 2008 systems are unavailable for selection.

Document ID: 253618
http://support.veritas.com/docs/253618

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Details:

When creating a backup job or selection list of a remote Windows 2000/2003 system, the System State, admin shares, and user shares appear greyed out (Figure 1).

Figure 1

To resolve this issue, do the following:

For System State and admin shares:

1. Enter a valid license number for Backup Exec Remote Agent for Windows Servers on the media server

2. Ensure that the Backup Exec Remote Agent for Windows Servers running on the remote system is neither old nor incompatible

Note: The version of Backup Exec server and Remote Agent should be the same.

For user-defined shares:

Go to Tools | Options | Network, and select the Enable selection of user shares option (Figure 2)

Figure 2

Related Documents:

http://support.veritas.com/docs/237737

Products Applied:
Backup Exec 10.0, 10d (10.1), 11d (11.0), 12.0, 12.5, 2010, 9.0, 9.1

Last Updated: January 19 2010 12:00 AM GMT
Expires on: 01-18-2011

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Subjects:
Backup Exec
Application: Remote Agent For Nt

Languages:
English (US)

Operating Systems:
Windows 2000

Advanced Server, Advanced Server SP1, Advanced Server SP2, Advanced Server SP3, Datacenter Server, Datacenter Server SP1, Datacenter Server SP2, Datacenter Server SP3, Professional, Professional SP1, Professional SP2, Professional SP3, Server, Server SP1, Server SP2, Server SP3

Windows XP

Pro 5.1

Windows Server 2003

Enterprise Server

Windows Server 2008

DataCenter (x64-64bit), DataCenter (x64-64bit) SP2, DataCenter (x86-32bit), DataCenter (x86-32bit) SP2, Enterprise (x64-64bit), Enterprise (x64-64bit) SP2, Enterprise (x86-32bit), Enterprise (x86-32bit) SP2, Server Core, Server Core SP2, Standard (x64-64bit), Standard (x64-64bit) SP2, Standard (x86-32bit), Standard (x86-32bit) SP2, Web Server (x64-64bit), Web Server (x64-64bit) SP2, Web Server (x86-32bit), Web Server (x86-32bit) SP2

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