To install the Remote Agent for Windows Servers to a remote computer, perform the following steps:

1. On the backup media server, launch Backup Exec. Click Tools | Serial Numbers and Installation or Tools | Install Agents and Media Servers on Other Servers (Figure 1).

Figure 1
 

- Or -

Installation can also be initiated from Control Panel | Add/Remove Programs. Select Backup Exec, and then click Change.

2. Click Next on the Welcome screen

3. Select Local Install and Remote install (Figure 2) and click Next

Figure 2
 

4. Type the serial number for the Remote Agent that needs to be installed, click Add and then click Next (Figure 3)

Note 1: When installing the Remote Agent on a Windows Workstation, no serial number is required, unless it is a Windows Vista Machine.

Note 2:  Backup Exec Database Agents and the Advanced Open File Option (AOFO) also include a Remote Agent that allows one remote Windows Server to be protected. The Remote Agent License is enabled when installing the database agent and the AOFO Serial Numbers on the media server. However, if the database agent or AOFO will be used only on the local media server, the Remote Agent that was included with one of those options can be used for one remote Windows Server so that resource can be protected by Backup Exec. In this case, no Remote Agent Serial Number is required.

Figure 3
 

5. Click Next on the Backup Exec Local Features screen (accepting the selections already chosen)

6. From the Backup Exec Remote Features screen, right-click Windows Agent/Option Computers and click Add Remote computer (Figure 4)

Note: Select Add Remote Computer Manually to type in a system name that does not appear in the list.

Figure 4
 

7. Select the domains/workgroups containing the systems on which the Remote Agent is going to be installed, select and double-click each of the destination systems

8. The Remote Computer Login Credentials information dialog is displayed. Type the user name and password of the account that has administrative rights on each remote computer, and click OK (Figure 5).  

Note 1:  If typing in domain login credentials, select the "domain" from the Domain drop-down box. If typing in domain login credentials and the domain does not appear in the Domain drop down box, type in the domain name in the Domain drop-down box. If login credentials are not domain login credentials, select the "remote computer name" from the Domain drop-down box.  

Note 2:  Select Remember User Name and Password to use the same login credentials when installing additional Remote Agents.

Figure 5
 

9. From the right pane, select the Remote Agent for Windows Servers option and then select This feature will be installed on xxx's hard drive (Figure 6)

Figure 6
 

10. A Summary window is displayed indicating the target machine. Click Next.

11. The Remote Installation Status window displays the installation status. After the installation is complete, click Next and Finish in the window that displays "Install Wizard Completed."

12. Confirm that the Backup Exec Remote Agent for Windows Service is present and started on the system.

Note:  If the Advanced Open File Option (AOFO) was also installed in step #9, a reboot of the remote computer is required (regardless of the operating system on the remote computer).

13. After finishing the installation, verify the status of the Remote Agent by right-clicking the remote server's icon from the Backup Selections tab, and selecting Properties.

14. After selecting Properties, the following information is displayed (Figure 7):

Installed: Indicates whether the  Remote Agent has already been installed on the computer

Status: Indicates whether the  Remote Agent is running, stopped, or paused

Version: Displays the version of the Remote Agent and the revision number

Figure 7
 

What to do if the push installation of the Remote Agent fails?

If the push installation of the Remote Agent fails, perform a "local" installation of the Remote Agent instead. For information about performing a "local" installation of the Remote Agent, please reference TechNote 258982 (  http://support.veritas.com/docs/258982 ).


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