Document ID: 241684
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Event ID 7 is generated in the System Event log when performing a media operation on a tape device.

Exact Error Message
The device, \Device\Tape0, has a bad block.

Details:
Event ID 7 is generated when a tape device generates an error in response to a command. There are many issues that can cause this to happen, most of them related to:
·
When such an error occurs, the device does send some information regarding the error encountered. This information can be found by examining the data block of the event itself (Figure 1).

Figure 1
 

Note: The bytes referenced above can be seen only by scrolling down within the data block.

The data is contained in bytes 3C, 3D, and 3E. Byte 3E is the sense key. Byte 3D is the Additional Sense Code (ASC). Byte 3C is the Additional Sense Code Qualifier (ASCQ). In the example above, the sense key (byte 3E) is 03, the ASC (byte 3D) is 0c, and the ASCQ (byte 3C) is 00. As per Table 1,  this error co-relates to a write error. If the sense code is not listed below, or for more information on any of these codes, please contact the hardware vendor. SCSI sense codes are not an official standard but many of these errors tend to be the same for many different types of devices.

Table 1
 
Sense KeyASCASCQDescription
000000No additional sense code
No sense0001Unexpected FM encountered
 0002End of medium (EOM) encountered
 0003SetMark encountered
 0004Beginning of medium (BOM) encountered
 0005EOD encountered
 5D00Tape alert failure prediction threshold exceeded
 5DFFFalse exception condition
    
010017Clean requested
Recovered error0A00Error log overflow
 0A80Error log generated
 3700Rounded parameter
 3B08Repositioning error
 44C1EEPROM copy 1 area bad
 44C2EEPROM copy 2 area bad
 4700SCSI parity error
 4800IDE message received
 5100Erase failure
 5301Unload tape failure
 5B02Log counter at maximum
 8002Cleaning requested (use cleaning tape)
 8003Soft error exceeds threshold
    
020400Unit not ready, cause nonreportable
Not ready0401Unit not ready, calibration in process
 0402Unit not ready, load command needed
 0403Unit not ready, manual intervention needed
 3002Incompatible format
 3003Unit not ready, incompatible cleaning media installed
 3A00Media not present
 3A80Media not present, VU cartridge missing
 5A01Operator media removal request
    
030000Medium error
Medium error0402Unit not ready, load command needed
 0C00Write error (possible tape medium problem, cleaning tape needed)
 1100Unrecovered read error
 1108Unrecovered read error, incomplete block read
 1400Recorded entity not found (logical DLT block not found)
 1502Position error detected by read of medium
 3000Cannot read medium
 3001Unknown format
 3B00Sequential positioning error
 3B08Repositioning error
 5100Erase failure
 8000Calibration error (use cleaning tape)
 8001Cleaning required (use cleaning tape)
 8100Directory read error (use cleaning tape)
    
040800LUN communication failure
Hardware error0801LUN communication timeout failure
 0C80Write SCSI FIFO CRC error
 1180Read SCSI FIFO CRC error
 1181Block port detected EDC error
 1182Block port detected record CRC error
 1501Random mechanical positioning error
 2101Invalid element address
 3B08Repositioning error
 3B0DMedia destination element full
 3B0EMedia source element empty
 4080Diagnostic/POST failure, ROM EDC error
 4081Diagnostic/POST failure, RAM failure
 4082Diagnostic/POST failure, bad drive status
 4083Diagnostic/POST failure, loader diagnostics failure
 4084Diagnostic/POST failure, POST soft failure
 4400Internal target failure
 4483SCSI chip gross error/illegal command status
 4484Unexpected/unexplained residue count in transfer register
 4485Immediate data transfer timeout
 4486Insufficient CDB bytes
 4487Disconnect/SDP sequence failed
 4488Bus DMA transfer timeout
 448AOver temperature condition
 44C1EEPROM copy 1 area bad
 44C2EEPROM copy 2 area bad
 44C3Both EEPROM copy areas bad
 4700SCSI parity error
 4800IDE message received
 5100Erase failure
 5300Media load/eject failure
 5301Unload tape failure
    
051A00Parameter list length error
Illegal request2000Illegal opcode
 2081Illegal command while in recovery mode
 2101Invalid element address (media changer)
 2400Invalid CDB field
 2481Invalid mode on write buffer
 2482Media in drive
 2484Insufficient resources
 2486Invalid offset
 2487Invalid size
 2489Image data over limit
 248BImage/personality is bad
 248CNot immediate command
 248DBad drive/server image EDC
 248EInvalid personality for code update (CUP)
 248FBad controller image EDC
 2500Illegal LUN
 2600Parameter list error, invalid field
 2601Parameter list error, parameter not supplied
 2602Parameter list error, parameter value invalid
 3000Incompatible medium (cannot read medium)
 3900Saving parameters not supported
 3B0DMedia destination element full
 3B0EMedia source element empty
 3D00Invalid bits in ID message
 5302Media removal prevented
 8200Not allowed if not at BOT
    
062800Not ready to ready transition
Unit attention2900Reset occurred
 2A01Mode parameters changed
 2A02Log parameters changed
 3F01Microcode has been changed
 5B01Log threshold condition met
    
072780 
Data protected2782 
    
080005EOD encountered
Blank check0800LUN communications failure
    
09XXYYCode update event (where XX = drive revision code and YY = controller revision code)
Code update   
    
0A0A00Error log overflow
 0A80Error log generated
    
0B2F00Commands cleared by another initiator
Command aborted4300Message error
 4480Unexpected selection interrupt
 4482Command complete sequence failure
 4483SCSI chip, gross error/illegal command status
 4484Unexpected/unexplained residue count in transfer register
 4487Disconnect sequence failure
 4489Command cleared from queue without other
 4500Select/reselect failure
 4700SCSI parity error
 4800IDE message error
 4900Invalid message error
 4B00Data phase error
 4E00Overlapped commands attempted
 8300Can not read/write data transfer





Supplemental Material:

System: Ref.#Description
Event ID: 7 The device, \Device\TapeX, has a bad block.
UMI: V-79-57344-34029 A hardware error occurred.

Acknowledgements
Quantum

Products Applied:
 Backup Exec 11d (11.0), 12.0, 12.5, 2010, 9.0, 9.0 4367, 9.0 4454, 9.1, 9.1 4691

Last Updated: March 05 2010 11:05 PM GMT
Expires on: 03-05-2011
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Subjects:
 Backup Exec
   Application: Backup, Device Management, Restore, Troubleshooting, Verify
   Device Management: Adding Or Removing Hardware, Configure, Install, Troubleshoot

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